Featuring insightful interviews with leaders from around the industry, this is the podcast companion to Making the Museum, the short daily newsletter. Subscribe here: https://www.makingthemuseum.com. MtM is hosted and written by Jonathan Alger.
Latest Episodes
Testing the Right Thing at the Right Time, with Jessica Sickler
Why can’t we just ask our visitors what they want? Why bother evaluating our design ideas? Which type of evaluation is the biggest bang for your buck? Why is “timing a...
Innovation Secrets of the Museum of Science, with Mike Horvath
[ASTC 2026 Special] Science changes fast. How can science museums keep up? What’s a “technology toolkit”? Can one interactive turn into another? Can you do that same ...
The 9/11 Museum, 25 Years After 9/11, with Mark Wagner
A very special episode of Making the Museum, for the 25th Anniversary of 9/11. The unique, unforgettable story of the architect who found himself on the 9/11 debris pi...
Improving the Visitor Experience with Data, with Ryan Auster
If we’re not studying our visitors, how can we fulfill our mission? What is a net promoter score? And what should a museum’s net promoter score be? How do you ask a su...
What Museums Can Learn from Casinos, Theme Parks, Sports, and More, with Renée Hampton
What could museums learn right now — from their competitors? What’s happening out there that museums should know about? How can museums compete with a sports venue tha...